Terms & Conditions
RATES: Tour rates are calculated according to transportation fares and accommodation rates in effect as of September 2018. Although efforts are made to maintain the tour rates as published, Hamilton Tours Ltd. reserves the right to adjust prices at any time should this become necessary.
DEPOSITS & PAYMENTS: Overnight Tours require a set deposit that is listed in the itinerary within 14 days of booking. If the deposit is not received within this time period, reservations may be cancelled. The balance of payment due date, is also listed with the itinerary therefore guaranteeing the confirmed rate. When reservations are received less than 45 days prior to departure, full payment is required immediately
FORMS OF PAYMENT: Payment by cheque is preferred, with the date of the tour in the Memo portion. We do accept cash, debit, Visa and Mastercard.
Cheques must be made payable to Hamilton Tours Ltd. A service charge of 2% will be added to credit card purchases. TAX: H.S.T. charges, if any, that apply to the cost of your tour are included in the price. Prices are all in Canadian dollars.
GOODS AND SERVICES TAX: G.S.T./H.S.T. charges, if any, that apply to the cost of your tour are included in the price.
CANCELLATION CHARGES: on Overnight Tours:
- If you cancel - Overnight Tours
- 61 days or more - Deposit only
- 46 to 60 days - 50% Tour Cost
- 31 to 45 days - 75% Tour Cost
- Day of departure to 30 days - 100% Tour Cost
DOCUMENTATION REQUIREMENTS: Canadian Citizens are required to present a valid passport when travelling outside of Canada. We require that you provide us with your Passport number & expiration date, your name as it appears on your passport and your birthdate for all international tours. Please note that entry into another country may be refused even if the required information and travel documents are complete. Living standards and practises at your destination may differ from those found in Canada.
PRICE INCREASES: This contract permits price increases. No price increases are permitted after the customer has paid in full. If the price increase is more that 7% (except resulting from an increase in retail sales tax or federal Good and Services Tax or Harmonized Sales Tax), the customer has the right to cancel the contract and obtain a full refund.
TRAVEL INSURANCE: Hamilton Tours Ltd. strongly recommends the purchase of insurance for overnight tours. Our office offers travel insurance for tour and individual travel. Insurance is quoted on an individual basis and should be arranged and paid for at the time of booking. If insurance is declined, a waiver must be signed and returned to our office prior to departure. All tour itineraries are subject to change or cancellation without prior notice. Hamilton Tours Ltd. shall have no responsibilities beyond their refund of all monies paid by the passenger, which is deemed to constitute full settlement.
The tour organizer reserves the right to decline any person as a member of the tour at any time before or during the tour should such person’s presence be considered detrimental to the interest, comfort and enjoyment of the other tour members. Persons leaving the tour during operation will not receive a refund of unused services. Persons requiring special assistance with personal care must be accompanied by a caregiver.