COME EXPLORE WITH US!
Monday, March 16, 2020
Dear Valued Customers & Business Colleagues,
As a licensed Ontario Tour Company responding to the COVID -19 pandemic, we has been decided as of Friday, March 13th to cancel all Day tours up to and including April 18th. This is to protect our customers and staff.
In addition we have cancelled the overnight tour to Atlantic City that was to depart on April 26 and the Spring tour to Branson, Missouri that was to depart on May 2. Our June tour to Iceland & Ireland has been postponed to June 2021.
A skeleton staff will continue to work in the office this week, contacting all of the customers affected by these cancellations and arranging for credits, refunds and the possibility of rescheduling postponed events and other day to day business. We encourage you to please stay home and reach out to us by phone with questions or bookings.
Next week our office will be physically closed. We will be answering emails and picking up phone messages, remotely and returning as many as we can. We thank you for your patience. We understand these are trying times and encourage you to be a good neighbour in the weeks ahead.
We will review the status of our day trips and overnight tours on a weekly basis and will keep you informed by phone calls, updates on our Web site www.hamiltontoursltd.com and Facebook.
Our new 2020/2021 Tour Books were sent out in the mail last week. We look forward to life returning to a normal schedule in a few weeks. Thank you to our customers and friends who have reached out to us with messages of support. Your kindness is most appreciated. We will get through this if we all work together.
Susanne Hamilton & Julie Blythe