COME EXPLORE WITH US!
A Message to Our Hamilton Tours Ltd. Customers & Business Colleagues
April 2, 2020
Our office will continue to be closed in keeping with the Ontario Provincial Regulations as we are not an essential service. We are staying home, just like all of you are doing at your own homes, as we all play our part in curtailing the spread of the COVID-19 virus.
Outside, spring is returning with touches of green starting to show and bulbs emerging from the earth. How good it was to feel the heat of the sun this week as we ventured to sit outdoors on our decks or patios.
These past few weeks have been truly unlike anything we've experienced before. For an organization that believes in the power of enriching our customers’ lives through group travel, live theatre, music, wonderful dining experiences and history, we are acutely aware that your lives have been instantly impacted.
Since the World Health Organization declared COVID-19 a pandemic on March 16, 2020 everyone young or old has been affected. Literally all theatres, attractions, museums, restaurants and public events are closed or cancelled.
We know that the cancellation of tours you were looking forward to have been difficult and disappointing. We will continue to contact customers as decisions are made in our office and arrange for the refunds or transfers of the money you have paid. Please allow 3 to 4 weeks for this process to happen. We miss you and look forward to welcoming you aboard our coaches once it is safe and we have clearance from public health authorities.
The world has seemed to be put on "Pause" for the time being. We live in a very fast paced world, wishing we had more hours in the day, more time to accomplish things at work or at home. Wishing we had more time for family, friends, and hobbies. May we suggest:
1. Write a list of things you wish to accomplish during this time whether it's for your business or your personal life. Reading, sewing, Spring house cleaning, hobbies, organizing a closet or kitchen cupboards.
2. Call, email, or text someone you haven't spoken to for a long time because you were too busy to reach out.
3. Shut the news off! Commit to only watching the news once a day.
4. Turn on some music. Something that makes you feel happy.
We are grateful to our loyal customers for your patience and understanding through this unprecedented situation. Although our travels may be limited now, we look forward to seeing you this summer.
Susanne Hamilton & Julie Blythe
Owners, Hamilton Tours Ltd.